Track Play importation topics: Unmatched, Lost, Reviewed, Resurrected, Late, Never-to-be-scrobbled, Duplicated or Streamed

Applicable in mode? : mostly, except for the Never_Scrobbled facility
Applicable in Spy mode? : mostly … exception: for Spy observations of your Sonos plays, it is known when a track was streamed, so you may ignore discussion about the need to deduce whether or not a track was streamed, excepting when importing your non-Sonos plays from LFM


Unmatched scrobbles

Run Summary warning

Unmatched scrobbles are track plays which can’t be matched to a track within your MediaMonkey database. AlbumPlays alerts you that there is a problem by using the yellow “!” icon an the Run Summary dialogue box.

There are several situations which can cause unmatched scrobbles:

  • the track was streamed – you don’t own a copy of it, and have not wished to adopt it into MediaMonkey – so it is not in your MediaMonkey database
  • “corrected” (ie. altered) your scrobble tags – so AlbumPlays does not recognise the scrobble
  • your tags are too long, so either (or Sonos) cut the end off from your tag
  • maybe you changed the track’s tags after you scrobbled it, so MediaMonkey tags are now different to those when you scrobbled the play

You can handle unmatched tracks by either:

  • update your track so that its tags match those received back from You update your track tags using MediaMonkey.
  • or use the action list to create a rule to permanently fix the issue by translating tags from the current scrobble, and for any future scrobble for the track or album, so that they may be matched against your MediaMonkey tags
  • or use the action list to create a rule to permanently ignore scrobbles for an album or track which you don’t own, and don’t wish to adopt
  • or use the edit tag buttons to correct the scrobble tags; suitable for one-off or persistent mismatches
  • or use the optional Streaming Wizard step with the AlbumPlays Approve action to adopt, or permanently ignore, a streamed track or album
  • or just ignore the mismatch warning; the scrobble will be discarded when you force-close the batch

If you have corrected the situation by either of the first three methods, press the Run button to retry the Approve action. (nb: a retry is built-in for the Streaming Wizard). The batch will be automatically closed if all mismatches are now resolved.

The tools in the above list are covered in detail here.

Force-closing a batch

How to force-close

Or you can force-close a batch by checking the unmatched scrobbles check-box control in the “ignore” section of the Wizard, and then pressing Run to re-run the Approve action.

Any remaining unmatched scrobbles will be discarded.

.. return to top

Resurrected and Lost Scrobbles

Some scrobblers are better than others; many can lose scrobbles if the site is down, or stressed. The same thing may happen when there is some problem or congestion on your LAN or Internet connection.

Sonos owners: Native Sonos scrobbling is on a best-effort, no-promises basis. Sonos sends the scrobble off to, but doesn’t check nor care whether received or successfully processed your scrobble. In my case I calculated that 4% of my scrobbles were lost for one reason or another.

The AlbumPlays application can attempt to compensate for these problems. There is an option to detect missed tracks, where you are playing whole albums in their natural track number sequence. It checks the start times of the tracks on either side of any missing track, and takes into account track durations. If there is an apparent hole in your play history, long enough to have accommodated the missing track(s), it offers to fix the situation. (see note below for qualifications) 1

Proposed resurrections

In the illustration shown here, two scrobbles were lost from my Dave Matthews Band album. The application has detected this, and has determined that there was an unaccounted for time gap, amongst the scrobbles which it did receive, and that gap was long enough for the missing tracks to have been played. The application pops up a dialogue box offering to resurrect these lost scrobbles.

Unless you uncheck the check-boxes for the lost tracks, and press the F3 key, the application will add the lost items back into the batch of fresh scrobbles. To accept the resurrections you may just close the dialogue box by the F4 key, or any other method.

Although it does not repair your history, these plays will be successfully recorded into your MediaMonkey database.

Resurrection confirmation

The Task Complete summary dialogue box confirms that the resurrections were successful.

By default the resurrection logic is turned off. If you typically play whole albums, you may want to enable resurrection of lost scrobbles, as described here

.. return to top

Duplicated Track Plays

It is not difficult to generate unintentional, and unwanted, track play duplicates. This may be caused by finger fumbles when interacting with your Sonos controller or music client, or may be caused by a scrobbler becoming confused by music interruptions on your mobile device due to a phone call or some notification message.

nb: a ‘duplicate‘ is defined as being more than one play for the same artist|album|track in the latest Get batch .. ie. the play does not need to have an identical time stamp for it to be seen as a duplicate. .. nb: truly duplicated scrobbles, ie. exactly the same date and time, don’t require any intervention as AlbumPlays will automatically and silently filter them out.

Track play duplicates aren’t necessarily an error condition, as these would be expected when you replayed any tracks in the duration since the previous Approve action.

AlbumPlays may be configured to:

  • silently accept repeated plays
  • or accept them with a warning
  • or suppress them as unwanted duplicates

These options are available both for fresh scrobble imports from, as well as for Sonos track Spy mode observations.

AlbumPlays default behaviour is to silently accept duplicated plays, as this is the most useful setting when initially seeding your database from historic scrobbles. You can change this default as described here, or here if you are using Spy mode.

If you configured AlbumPlays to offer suppression of duplicate plays, the Approve action will pause with the following dialogue box. If press the “yes” button, the duplicates will be suppressed; … ie. not synced to Mediamonkey, and not scrobbled either if you are using a Sonos in Spy mode.

suppress duplicates?

If you configured AlbumPlays just to warn about duplicated track plays, the Run Summary will display the warning icon and a warning message. It is up to you to determine whether or not this is an unexpected situation.

Duplicate scrobble warning\

Navigate to the Status Report tab if you wish to see which tracks had multiple plays.

Duplicate scrobble warning

If you determine that any single track play has generated multiple scrobbles, you will have overstated your play history in, and maybe in MediaMonkey also.

If you care about your play history, open this section to see how to correct your history.

Go to your Profile page or Library|Scrobbles page at, and identify the unwanted scrobble. Delete the scrobble as shown below.

delete unwanted scrobbles


If unwanted duplicates have been synced to Mediamonkey, the Track Maintenance section describes how to display all individual scrobbles for a track, and to delete any unwanted plays.

.. return to top

Late Scrobbles

“Late Scrobbles” are those whose play date is before the date and time that AlbumPlays has already progressed to. … Typically these scrobbles would be from a mobile device, which caches your plays until a time when you are ready to submit them to If your home player scrobbles to at the end of of each track, you can get a situation where the cached plays seem to be historic, ie. before where AlbumPlays will look for fresh plays.

For performance reasons AlbumPlays only downloads scrobbles which appear to be fresh. AlbumPlays’ Status Report tab shows AlbumPlays’ event horizon. It only looks forward from the time that the last track was played.

AlbumPlays' event horizon

You can trigger AlbumPlays to search back through recent history, looking for fresh unknown scrobbles. This is useful when:

  • you have a device which caches your scrobbles, as described above … action is required only if that device has detected and scrobbled any plays, where the play date preceeds the play date for most recent scrobble, that you have previously imported from with a Get action
  • or you manually scrobbled some plays, and they predate AlbumPlays’ event horizon
  • or you accidently suppressed imporation of some valid scrobbles
  • or there was a glitch, and you want to scoop up scrobbles which were not imported successfully

nb: it is safe for AlbumPlays to search back through recent history. AlbumPlays cannot double count scrobbles, because multiple scrobbles, played at exactly the same instant in time, are silently rejected.

To import “late scrobbles”:

importing "late scrobbles"
importing late scrobbles – click to enlarge image

1. press the “Set Options” button
2. and then take the “Override beginning date..” option
3. tell AlbumPlays how many days to backtrack
4. press the OK button
5. and then run the Get action ..
6. … as normal

.. return to top

Never-Scrobbled Tracks

This option is relevant only when in Spy mode, and you have also configured AlbumPlays to scrobble.

You may configure AlbumPlays to never scrobble specific tracks, for either a specific Listener, or for all Listeners. These tracks still have the option to record their plays in MediaMonkey, but they would not be scrobbled to the specified accounts.

Track selection for this optional feature, is by Genre. You may specify one or more genres to suppress for a specific Listener, and|or for All Listeners.

The specification of the genre name is not case case sensitive, and you may specify either the whole genre name, or just a part of the genre name. … eg. a specification of “rock” would select all tracks tagged with “Rock“, as well as tracks tagged with either “Classic Rock” or “Krautrock

nb: remember that MediaMonkey allows you to assign multiple genres to any track, so the easiest way to use this feature may be to invent some non-scrobbling genre name, and then assign it, as an additional genre, to all the tracks that you want permanently suppressed from scrobbling.

Configuration details here

.. return to top

Reviewing tracks plays before importation

AlbumPlays has an optional review step before fresh track plays are imported and processed:

LFM mode
· you may suppress any scrobbles that you don’t want to be imported into MediaMoney … intended to handle situations like where the music was left running and you didn’t listen to it … or a guest was playing music
· Importation Review is OFF by default in LFM mode … you may call it from the Status tab, as described below, or you can reconfigure AlbumPlays to make it a regular part of the get action, as described here.

Spy mode
· you may suppress the importation of LFM scrobbles, as above
· and|or you may suppress the importation, and scrobbling of, Sonos plays
· and|or you may re-assign the plays to a different listener
· Importation Review is ON by default in Spy mode … Spy mode configuration options are described here

Optional Scrobble review in LFM mode

The Importation Review panel is a regular part of the Get action in the regular cycle, and can be explicitly called by pressing the Review button on the Status Report tab of AlbumPlays’ main screen.

The Importation Review panel is summarised to suit your listening preference; ie. review is at the whole album level for album-focused listeners, and at the individual track level for people who listen to mixed track playlists. … There is also a button allowing you to toggle the display between a detailed individual track view, and the album summary.

You can click on the indicated column headings to resequence the order of the rows; ie. by Date Played, vs re-sorted by Album, etc.

Make your changes via the check-boxes or combo-boxes, and then press F3 key, or use the Update button:

  • suppress or Approve importation
  • and|or change the assigned listener where the items was played on a Sonos unit
Importation Review in Spy mode


The Importation Review facility works best with smallish batch sizes. … I would consider a small batch to be around 300 tracks, ie about 3 days of listening to music for 6 hours per day … If you receive warnings about the batch size, it may be best if you run the AlbumPlays processing cycle more frequently. … If your batch sizes get very large (more than 900 tracks), you may be:

  • locked into whole-album mode (ie. no per track displays)
  • or you may be diverted to a mode where you are required to review scrobbles in sub-batches, by selecting a start date for each sub-batch editing session
  • or you may take the offer to simply approve this whole large batch, without review
  • or you could reconfigure to permanently turn the Importation Review step off

Due these batch size considerations it is best if you leave the Importation Review facility turned off while you are seeding the database with your historic play history from

.. return to top

Streaming Wizard

The Streaming Wizard is an optional addition to AlbumPlays’ regular Approve processing action. The Wizard is aimed at simplifying the handling of unknown streamed items.

It is turned off by default, and is best left off if you are in the process of seeding your database from historic scrobbles. Once you have reached your current scrobbles, you may consider turning it on, if you listen to tracks from a streaming service, especially from Google Play Music.

The Streaming Wizard will pause the normal Approve action if it finds track plays which cannot be matched against your MediaMonkey database. The situation varies slightly, depending upon the source of the track play:

  • either the unmatched scrobble has come via; … since LFM doesn’t record the play source, this unmatched scrobble may, or may not, be a streamed play … the scrobble may just be a local play of one of your own tracks, but has unrecognisable tags for some reason
  • or this is a Spy observation of a Sonos track play; in which case we know that it was a streamed play, but we can’t determine which track was played … maybe it is not in your MediaMonkey database? … or maybe it is in there, but AlbumPlays needs some assistance to resolve mismatched tags?

In both cases the Wizard lists the unmatched items to give you opportunity to do something about any of them which were streamed. Your options for each row include:

  • do nothing; either the play was not streamed, or you just don’t want to do anything about it right now … the unmatched play will be pass through to the default logic for unmatched scrobbles
  • or you may “adopt” the streamed track or album (only available if you streamed from your Google Play Music library) … ie. instruct AlbumPlays to load it into your MediaMonkey database, so that its play history may be tracked, and you can use it in playlists … the scrobble will become matched, for this, and any future plays
  • or you may ‘hide” the track or album … ie. tell AlbumPlays that the item is indeed from a streaming source, and that you want AlbumPlays and MediaMonkey to silently ignore this, and any future plays of it

If you made any updates, close the Streaming Wizard panel via the “Update” button, or the F3 key. If you made no updates, you may just close the window with the Windows red “x” on the top right corner, or press the F4 key to cancel without update.

Once the Streaming Wizard panel is closed, the Approve action will continue processing. If there were updates, there is an an attempt to resolve unmatched items, taking into account new information that you have just provided. The normal processing cycle then takes over:

  • either your Streaming Wizard update has resolved the mismatches, in which case you are all done
  • or mismatches remain, in which case you may resolve mismatches with the action lists, or edit tag buttons, or ignore them by forcing closing … nb: the following section describes AlbumPlays’ default behaviour with regard to unmatched streamed scrobbles

For the following illustration of the Streaming Wizard, I played tracks from two albums which I don’t own, and then one track from an album which I do own, but I retagged it immediately after scrobbling, to simulate a tag mismatch situation:

I have AlbumPlays configured as follows:

  • I have turned the Streaming Wizard ON, or here if in Spy mode.
  • I have configured myself as being a whole_album listener (ie. not a mixed-tracks listener) … this affects the layout of the Streaming Wizard … and any actions that I take on the Streaming Wizard panel, will affect the whole album from which the track came … (with the other option, Streaming Wizard adoptions, or instruction to hide, will only affect the nominated track)
  • I have completed the set-up steps required to be enable adoption from Google Play

AlbumPlays detects that unknown items have been played, and that I have enabled the Streaming Wizard:

  • it pauses the Approve action, and displays the Streaming Wizard panel, and waits for input.
  • the Streaming Wizard has a row for each unknown “item” which was played … if you registered yourself as being a whole-album player there will be a row per unknown album, otherwise there will be a row for each unknown track
  • for each entry, you have up to three choices:
    1. do nothing, in which case the scrobble will continue to be ignored … if you play the item again, the same thing will reoccur … ie. where the item was from a streaming source, the implication is that you are continuing to audition the item, and you will decide later whether or not to adopt it
    2. adopt” it … if the item is a known Adoption Candidate in your Google Play library, the row will have an “adopt” check-box … if you check this box, the track or album will be automatically added into your MediaMonkey database … this and any future plays will be matched, and recorded, just as if you owned the track … it will not re-appear in the Streaming Wizard
    3. hide the item, ie flag it as being “streamed” … the scrobble will be ignored, and any future plays will also be ignored … it will not re-appear in future Streaming Wizard panels or action lists … ie. it is a track which you stream but don’t wish to adopt … if you change your mind later, you may adopt the item using the Action menu option … or you may delete unwanted “streamed” flags via the Edit|StreamedRules menu option, so that the Streaming Wizard panel will show the item when it is next played
  • Run Summary warning
    1. I streamed the track by Badi Assad from Google, but it is not in my Google library, so the “adopt” check-box is visible, but not enabled … I checked the “hide” check-box, which will resolve the unmatched scrobble, meaning that this row will not cause the Approve action to be suspended waiting for further instructions … and this whole album will not cause any future problems due to mismatched scrobbles
    2. I also streamed the track by David Rawlings, and this one is in my Google library, and I do not own my own copy of this album … I checked the “adopt* check-box … the whole album will be adopted into my MediaMonkey database, so that i can track its track plays, and I can use it in MediaMonkey playlists
    3. I own the track by the Byrds,and this scrobble was generated from my own local track … because I re-tagged my track, before approving the scrobble, AlbumPlays has been unable to recognise the scrobble … an unrecognised scrobble may be a streamed scrobble, which is why it appears in the Streaming Wizard … I know that it is not streamed, so I ignore this row … it will fall through to the standard processing for unmatched scrobbles, and I will handle the situation there.
  • where you make any updates to the Streaming Wizard panel, you must close the panel via either the “Update” button, the F3 key, or the Navigation menu.
  • when the Streaming Wizard panel is closed, the Approve action resumes processing
  • if you made any updates, the Approve action’s match-up logic is retried, taking the new updates into account

There is an update log for any adopted items.

Album has been adopted, and the track plays have been recorded into MediaMonkey

The intended use of the Streaming Wizard is as follows:

  • add some tracks or albums into your Google library
  • run the Google library update procedure in AlbumPlays. This does the following:
    • if the new tracks were tracks which you uploaded to Google, they need to be matched to your own tracks, so that we learn the IDs which Google assigned to their copy of your tracks
    • if they are tracks from Google’s subscription streaming service, AlbumPlays needs to detect them, so that it can add them to its list of Google Adoption Candidates
  • audition the tracks or albums … ie. play them
  • AlbumPlays’ regular Get|Approve cycle will detect any unknown plays, and if you have activated it, the Streaming Wizard panel will be displayed, causing processing to pause, to wait for your input
  • you may ignore any of the items, or you may adopt or hide streamed items
  • the Approve action resumes, taking into account any Streaming Wizard updates
  • if unmatched items persist, you may deal with them as described here

.. return to top

Streamed Scrobbles

This section describes AlbumPlays’ default behaviour with regard to unmatched plays from Streaming sources (ie. plays of tracks which you don’t own, and are not in your MediaMonkey database).
nb: this default behaviour may be enhanced by enabling the Streaming Wizard which is described above

This section covers the case where you are using AlbumPlays in mode, or when downloading non-Sonos plays from In these situation AlbumPlays has to try to deduce whether a scrobble has be played from a streamed source, as doesn’t record the music source.
This does NOT apply to Spy observations from Sonos units, as that mode is better equipped to detect and handle tracks played from streamed music services.

Open the following “Spy mode” drop-down section to see which of this applies to your Sonos plays from streamed services.

Click here if you are a Sonos owner in Spy mode
  • the comments in this drop-down section only apply to Spy observations of tracks played using your Sonos equipment
  • these comments do NOT apply to scrobbles which have been downloaded from, even if you are in Spy mode
  • the application knows whether or not a track has been streamed if it was played on your Sonos; it does not need to make any assumptions
  • AlbumPlays does not designate any Sonos play as being streamed based upon tag mismatch conditions
  • this removes most of the concerns regarding plays which have been designated as being streamed
  • therefore the GUI Express Wizard does not require that you confirm the existence of streamed plays within the fresh batch of Spy observations
  • the list of Streamed plays is still available from the Status Report tab
  • unmatched plays from a streaming source are still a concern if you stream content which you also own, perhaps even more so, as the tagging quality and protocols at the streaming service provider may differ from your own increasing the chance of mismatch
    • fix any unmatched observations arising from Sonos play from a streamed service as described elsewhere

_________ close Spy mode dropdown___________

There are two issues arising from streamed scrobbles:

  1. Playing tracks which you don’t own, from a streamed source, will generate a lot of unmatched scrobbles. These can swamp and hide any scrobbles of your own tracks, which were unmatched for some reason which you could fix
  2. AlbumPlays attempts to address this by detecting tracks which appear to have been streamed, and filtering them away from view in your action list of unmatched scrobbles. If the assumption that a scrobble was streamed is incorrect you could fail to detect the mismatch, meaning that the play would not be recorded.

AlbumPlays can warn you if the current batch of fresh scrobbles from contains any unmatched scrobbles which are assumed to have been streamed. … I say assumed because doesn’t record the source of the tracks which you have played, so the actual source is uncertain.

streamed track warning

AlbumPlays can optionally assume that a track has been streamed if all of the following conditions are true:

  1. the track tags are unmatched against your MediaMonkey database
  2. AND neither the album, nor the artist, are featured in your MediaMonkey database
  3. AND you are importing scrobbles from (ie. not importing track IDs from your Google Play library)

It makes this assumption in an attempt to reduce the clutter when you are trying to deal with mismatches. It filters away any suspected streamed items, allowing you to better focus just upon any of your own tracks which remain unmatched for some reason.

This assumption does create the potential that a false assumption could lead to some unmatched scrobbles from your own track plays being silently filtered away. This would suppress those tracks from being uploaded to MediaMonkey. There is relatively little chance of this occurring, as it can only happen if both of the above two conditions are met.

There is a safety net aimed at further minimising the risk of plays being silent ignored. By default the application pauses, and requires you to acknowledge the streamed tracks warning message, to confirm that the assumptions made by the application are correct. If you listen to streamed material upon a regular basis you may want to turn this feature off.

If you leave this safety net active, to bypass the warning message, you need to check the check box, and then press the Run button again.

ignore streamed track warning

To assist with this decision you can display a list of the tracks which have been assumed to be streamed using the Streamed Scrobbles button on the GUI’s Status Report tab.

display streamed track details

The filtering away behaviour mentioned above means that:

  • these tracks are not included in the Unmatched warning described above
  • these tracks do generate entries into your unmatched scrobbles action list, but these rows are initially hidden from view so that you can focus upon those unmatched tracks which are more likely to be from your collection

You should fix any tracks that you notice where AlbumPlays has made an incorrect assumption. You do this by updating the rule template which has been generated for this track, but which is initially filtered from view.

To disclose any filtered template rules you toggle to the streamed tracks display by pressing the F5 key while editing the rules (ie. using either the Edit|ActionListAlbumBasedRules or Edit|ActionListTrackBasedRules menu item.

toggle the template filter

  • update the template to reverse the “streamed” designation
  • and flesh out the template to allow the scrobble to be successfully matched against your tracks tags.

The template updating process is described here

You only need to to do this once, as the completed template will become a rule. When the track is replayed, either from your own library or from a streaming service, it will be successfully matched, and therefore will no longer be flagged as a unmatched streamed play.

further information regarding template filtering is here

You can reconfigure AlbumPlays to turn off some elements of the handling of unmatched streamed plays:

  • turn off the logic which makes the streamed track assumptions
  • and|or turn off the need to approve the warning message regarding the presence of unmatched plays which have been assumed to be streamed

.. return to top

next step : Track Maintenance

back to top : mode index


  1. Restrictions.

    The Resurrections facility may not detect all lost scrobbles. The known restrictions are:

    • it will not detect tracks lost from the very end of an album — it cannot distinguish tracks lost from the end of an album, from a situation where you quit the album before completing it — so scrobbles lost from the end of an album remain lost
    • it will only detect lost scrobbles from albums — ie. it can’t detect lost scrobbles if you are playing from a playlist of non-connected tracks
    • it will only detect lost scrobbles if you are playing the album in its natural track number sequence
    • at the moment it only reliably detects lost scrobbles when there is just one single Sonos zone, or group, actively playing music. — ie. it may not detect lost scrobbles if you have several independent Sonos zones or groups playing from different albums at the same time — I may fix this at some stage. Let me know if you are affected by this limitation.
    • nb: the resurrections action report can appear somewhat confusing if the fresh batch of scrobbles contains multiple plays of an album with resurrections. Each resurrection is displayed on its own row, so that you can confirm or suppress each individually, but the any contextual rows, showing tracks which were not lost, display only once regardless of how often they were played.